*Remember that you can't change them, but you can learn to cope with them. Here are some effective strategies to try.
1. Always stand at eye level with the person you are confronting. Never have them standing over you looking down.
2. Respect the toxic person and always expect respect in return. Settle for nothing less.
3. Remain calm.
4. Listen attentively.
5. Don't argue or interrupt, just listen.
6. If the toxic person tries to verbally bully you, just say, " I
don't allow people to treat me this way."
7. Then slowly and calmly walk
away.
8. PAUSE....LOOK AT THE PERSON, WITHOUT
EMOTION......TURN AND WALK AWAY.
9. Anger is sometimes a valid response.
10. If all else fails you might be left with only one option; to separate yourself from the toxic person in your life.
credits to MS. MAE REYES. I don't personally know her but I got this from her wall post on my tito's FB.. :)
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